Questions, answered.
Tails, covered.

Every regular, custom, shipped, delivered, or event-pickup order needs at least five calendar days from the date the order is placed. Your requested date is final only after Snacks’ Snacks confirms it.

There is no minimum order for local delivery. Delivery fees are based on the destination ZIP code.

Choose a Celebration Bundt Cake, Donuts, or Peanut Butter Bones, then add the optional custom stamped cookie on that product’s order form and enter its wording. The $5 charge is added only when you enable the cookie.

Snacks’ Snacks recipes contain no preservatives. Always review the current product listing and physical label for the ingredients in your order.

It depends on the product. Many fresh desserts last five days, soft Peanut Butter Bones and Beet Flower Cookies last about one week, and verified dehydrated or shelf-stable products last about three months. The clock begins when the product is made. Product-specific guidance always wins.

Many soft or iced products can be frozen. Dehydrated treats do not need to be frozen. After an iced treat defrosts, the icing may be wet again, so let it thaw in its container and follow the package label before serving.

Review the published ingredient list before ordering and decide whether a product is appropriate for your dog. Treats are for supplemental feeding, not a complete diet. Supervise while feeding and provide fresh water. Ask your veterinarian about your dog’s individual needs.

No. There is no home or permanent-location pickup. Free pickup is offered only at specifically named events shown at checkout.

Daily delivery is available by request in eligible Las Vegas Valley and Henderson ZIP codes. The fee is $5, $7, or $10 depending on the ZIP. Use the ZIP checker on the Delivery & Shipping page.

Yes, when confirmed. Meet the driver at an agreed public entrance or valet area. Snacks’ Snacks does not deliver to guest rooms or casino floors, and front-desk handoff is available only if the property agrees to accept the package.

Soft, iced, and non-dehydrated products have short shelf-life windows and ship overnight. Verified shelf-stable or dehydrated treats can use regular parcel service.

Contact Snacks’ Snacks within 24 hours of delivery. Include the order number and clear photos of the affected products, the inside and outside of the package, and the shipping label when applicable. After review, Snacks’ Snacks will offer a replacement on the next available date or a refund for the affected products.

No physical returns are accepted because food cannot safely be resold. Contact Snacks’ Snacks under the damage policy if something is wrong.

Natural variation in shape, size, color, icing, decoration, and assortment is expected in a handmade product. Minor differences are not damage.

The Combo Box is a baker-selected assortment, so product types, decoration, and the number of individual pieces vary. Photos are examples rather than guaranteed contents. The available preferences are grain-free or soft only. Note either request when ordering, and we will confirm availability and any extra charge before accepting the order.